It's Easy

Press one for English, enter your 99 digit number, if you know your party's extension, dial it now, listen carefully since our options have changed, all of our operators are busy helping other customers...... and then when you finally do get to talk to a person, they can't help you and have to transfer you to yet another person who can't help you. Sound familiar? This is what many companies consider "customer service".

You won't find that kind of service at Laurel Mountain Basket Company. When you call us, you will get one of two responses. Either a cheerful human will answer the phone and be ready and able to help you or you will get a short recorded message, informing you we are not in and asking you to leave a message. When you leave a message, you WILL get a response. A human, who is ready and able to help you, WILL return your call as soon as we return to the Studio.

We make ordering a gift basket from Laurel Mountain Basket Company so simple any one can do it. No time to shop? Shop 24/7 on our website which is designed to make choosing a gift and ordering it as easy as it can be. All of our gift baskets are individually created at the time of purchase, not sitting in a warehouse for days or weeks.

We also custom design gift baskets for our clients. Don't see exactly what you are looking for on line? We will create it for you. Our gift basket designers are professionals. They can answer all of your questions and help you make informed decisions. Whether you need a single gift for some one who is hard to buy for or 100 gifts for a corporate event, we can help. It's easy, just give us a call at Laurel Mountain Basket Company, "where gift giving won't make you a basket case!"

Happy shopping,

Marie